Email Notifications

There are various email notification settings you can turn on and create for specific users and use cases. To access, turn on, and edit the notifications:

Step 1: Go into settings from your manager view

Step 2: Click the Email Notifications tab

Step 3: Click the "View" icon for any notification you want to work on

Step 4: Every notification has a default email, which you can access by selecting "Edit Template."

You can edit the Subject (which will be the email subject line), Header Logo (if you'd like your own or the SkyHive logo to appear in the email), Banner Image, the body of the email (which includes formatting tools), Button Label (that will show up if there's any action required), and Signature. 

Step 5: Click the Send Notifications icon if you want the notification turned on, followed by the Edit Schedule option. 

Note: Some notifications are turned on by default and cannot be removed. Those are necessary email notifications, such as activating your profile. You still can edit them, however. 

Step 6: Click Save once you are done

Below are all the email notifications available, organized by each section in the settings.

User Accounts

Employee Activation Email

For an employee to activate their account

Multi Admin Activation Email

For an Admin to activate their account

User Password Reset Email

For a user to reset their password. 

Export Employee To Skill Passport Email

To export your SkyHive Enterprise profile to our Skills Passport platform

2FA Recovery

An email with a recovery code for your 2FA

Employees

Employees

Employee Profile Change Request Approved

If the Employee Profile Change Request setting is turned on, employees will be notified if their profile change request has been approved by their admin or manager (such as adding a new skill). 

Employee Profile Change Request Rejected

If the Employee Profile Change Request setting is turned on, employees will be notified if their profile change request has been rejected by their admin or manager (such as adding a new skill). 

Manager Skill Assessment Notification

Employees will be notified if their admin or manager has assessed their skills. 

 

Manager and Above

Employee Skills Profile Change Request

If the Employee Profile Change Request setting is turned on, admins and managers will be notified when an employee changes their profile (such as adding a new skill) so they can approve or reject it.

To enable this setting: Settings > Enterprise Profile > Enable require profile approval

Employee Self-Assessment Change Notification

Admins and managers can be notified if an employee has changed their skills assessments.

Digest: Skill Profile Update Notification

An email digest with all the skills changes made by your employees. Owners can set a specific email send time, as well as the frequency of these emails.

Talent Acquisition

Internal Candidate Hired Email

Employees will be notified if they have been hired for an internal job opportunity.

Employer Interested in Career Page

Employees will be notified if they have been invited to apply for an internal job opportunity.

Employee Confirmed for Career Page

Employees will be notified if they have been accepted and invited for an interview for an internal job opportunity. 

Employee Created Email

Discontinued

Job Applicants Waiting Email

This notifies hiring managers and admins the number of employees who have applied for a job role and are waiting to hear back with an acceptance to apply or rejection.

Employee Contact Information Open For Employer

When an employee is shortlisted for an internal job, hiring managers and admins can be notified of their contact information, such as "this person has been successfully added to your candidate shortlist, and you now have access to their contact information. You can go ahead and reach out to to them regarding the next steps!" 

Bookmark Application Not Available 

If an internal job is no longer open, this will notify employees who have bookmarked that job. 

Training & Development

Career Path

Career Path Changed

Notifies an employee if they have been assigned a new career path.

Training

Training Canceled Email

Notifies an employee if an admin has cancelled a current training course. 

Training Suggestion Email

Discontinued

New Training Assigned to Employee

Notifies an employee if an admin has assigned them a new training course.

New Training Recommended to Employee

Functions the same way as the Training Cancelled email, but is used if you have the Integration/Recommendation Mode Workflow of Training Approval Setting turned on. This will notify employees if an admin or manager has recommended a training. 

Employee Started a New Training

Notifies managers if one of their direct reports has started a new training.

Employee Completed Training

Notifies managers if one of their direct reports has completed training.

Training Not Started

Notifies managers if their direct reports have not yet started training.

Note: You can choose how often and when you'd like these notifications to be sent to managers.

Remind Employee to Start Assigned Training

Reminds employees to start assigned or recommended trainings.

Mentorship

Mentorship Request Sent Email

Notifies someone when they have been requested to be a mentor.

Mentee Accepted Email

Notifies mentors when a mentee has accepted a mentorship.

Mentor Accepted Email

Notifies mentees when a mentor has accepted a mentorship request.

Mentorship Rejected Email

Notifies mentees if a mentor has rejected the mentorship request.

Mentorship Auto Assigned To Mentee Email

Notifies a mentee when they have been assigned a mentorship.

Mentorship Auto Assigned To Mentor Email

Notifies mentors when they have been assigned as a mentor to a mentee.

Mentorship completed by Mentor

Notifies mentors when they have completed a mentorship program.

Mentorship completed by Mentee

Notifies mentees when they have been completed a mentorship program,

Skill Community

Expert Assigned to the Community

Notifies a user when they are assigned as an expert to a community.

Employee's Skills Evaluated

Notifies an employee when their skills have been evaluated by an expert.

Talent Architecture 

Watchlist: New Skills Detected 

Notifies an Admin when new skills are detected for a job definition 

• New emerging skills 
• New disappearing skills 

Watchlist: Skills Relevance Alert

When a job definition is added to your watchlist, the system will check weekly to see if the skill match falls below 20%.

If the skill relevance drops below the threshold, an email notification will be sent to the users responsible for that watchlist item.

The email will include the job definition name and a link to view more details on the SkyHive Enterprise platform.

Updated April 16, 2024 21:29