Skill Community

A Skill community can be created flexibly and adjusted to a specific group's needs. Users with permission to view the module can create/edit/delete/archive skill communities. They also can assign employees and experts.

Two types of users exist within a Skill Community.

• Assigned Employees: Those whose skills are going to be assessed by experts.

• Experts: Those responsible for unbiased skill evaluation within the sphere of knowledge in which they have expertise.
  
  

Enable Skill Community 

Owners can enable this feature by accessing Settings > Advanced Settings> Skill Blueprint 

From there, select Enabled. 

Note: If you aren't an Enterprise Owner but wish to explore this Skill Community module further, contact your Account Manager. 

Creating a New Community 

“Skill Community” will appear under the Skill Blueprint Module when enabled.

Step 1: When creating a New Community, select Create New. 

Step 2: Fill in all mandatory fields below. 

Mandatory = *

Step 3: Once completed, select the skills that require to be evaluated. 

Under Skills Included, select Custom, then Search and add skills. 

Example: Below, I've added Cold Calling, Sales Research and Sales Prospecting as skills I wish to be evaluated. 

Assigning Employees 

Step 1: Once a new Community has been created, select Assigned Employees.

Step 2: Next, select Assign. 

Step 3: Utilize the Name, Email or ID, Position, Department and Office filters to locate the employees you wish to assign or manually scroll down the page.

Step 4: To select an employee or multiple employees, check off the box to the far left of their name. 

Step 5: Once you have selected and assigned employees, you will be able to view them under the Assigned tab. 

Adding Expert Committee

Step 1: Under the Skill Community, scroll down to the bottom of the page to Add an Expert or Experts. 

Step 2: Once selecting Add Expert, utilize the Name, Email or ID, Position Department and Office filters to locate the employees you wish to assign or manually scroll down the page.

Step 3: To select an expert or experts, check off the box to the far left of their name. 

Expert Experience 

Step 1: Those assigned as experts to a particular skill community will be able to view a new module for the navigation menu specifically for the worker view.

Step 2: By selecting View More, the expert will then have access to Evaluate colleagues assigned to the Skill Community by scrolling down to the bottom of the page. 

Step 3: While evaluating, the Expert will go through a validation process.

Step 4: Select an individual skill or skills where the status bar will become active. 

To rate the skill or skills you have selected, there will be the option to select the appropriate proficiency level from the drop-down above. 

Next, you will set the assessment state to either Pending or Assessed. 

• Pending (meaning no assessments)
• Assessed (meaning assessment has been done)

Once completed, select Update. 

A green checkmark will now appear next to the newly Assessed skills. 

If you made a mistake or wished to clear the skills you Assessed, simply select Reset. 

To Cancel or Save Assessment, select from one of the two options below. 

Once saved, the Expert will return to the Skill Community, where the individual they assessed will be marked as Completed. 

Employee Experience 

The employee who has been assessed will see which Expert endorsed them for the skill under the Assessments tab. 

In this example, Jessica received two skill endorsements from Darrell. 

Updated December 20, 2023 16:31