How to fix: SSO redirect back to login page

Background

If you attempt to log in to SkyHive Enterprise via SSO but continue to get redirected to the login page, you have likely blocked third-party cookies.
 

Actions required to resolve the problem

You must switch to "Allow third-party cookies" in your browser's cookie settings.

Chrome

"Allow third-party cookies" should be ON.

Items (15).png

Safari (MacOS)

"Prevent cross-site tracking" should be OFF.

Items.jpeg

Edge

"Block third-party cookies" should be OFF 

Items (1).jpeg

 
 

Updated

Was this article helpful?

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.